“We booked this trip for my parents to travel from Naples, FL to Ashland, KY recently. My mother had just completed chemo treatment and she was somewhat weak. The jet was very clean and modern. The crew was absolutely great. Both the pilot and co pilot were very professional in dress and demeanor. In addition,… Read more “Great Experience”
“The experience was awesome! Thank you so much. I’m currently on a flight to Miami for business but will text you soon with the picture of the fam from the super bowl. The Phenom 300 was incredible and the pilots were great. Game was awesome too. I appreciate it and look forward to working together… Read more “The experience was awesome!”
“Service above and beyond all expectations. My family chartered a private jet with CFG to fly from Arizona to New York. We had our infant daughter with us. There were 2 pilots and a flight attendant, we flew a Gulfstream 4 SP. Very smooth flight. At every stage of the process, from making arrangements, to… Read more “Service above and beyond all expectations”
“Thanks to all. Terrific flight, excellent flight crew. I’m a happy client and look forward to working with you again sometime. Sorry you had to scramble after the other one had some issues, but it worked out great!”
“It was a late Saturday night when there was no more flights from SJC to Vegas. Since it was my birthday I figured I’d give Jordan a call. I made the call at 8:30pm and was in Vegas by midnight ready to enjoy my birthday starting at 12:01am as I landed in Vegas. Thank You… Read more “An epic birthday I will never forget”
“Our trip was excellent the flights both to and from our destination were seamless. The pilots were very nice and the amenities on board were appreciated.
We would have had to expand our trip to include a few more days in order to get our team there if we had used traditional airlines.
… Read more “Our trip was excellent”
“When your flight is cancelled (and letting down your fans isn’t an option) a private charter plane saves the day!”
“The entire experience was literally awesome. From the booking process to the confirmation process to the accommodation process to the boarding process to the actual flight to the deplaning process, the entire staff and experience exceeded expectations. Every person was extremely professional and friendly. The captain was calm and in control. We would absolutely fly… Read more “We would absolutely fly and recommend CFG”
“My family and I had a superlative experience with Charter Flight Group.
The flight wrangler was just a delight to work with – patient, friendly, and super-responsive. He did an excellent job of explaining aircraft options/considerations, and set us up with a great itinerary that was way more convenient than for any commercial flight… Read more “Superlative experience with Charter Flight Group”
“Great service. There was a challenge with our catering, however CFG worked quickly to fix it.”
“Heather ~ I just got off the phone with a gal from Signature Flight Support. WOW ~ talk about easy & the sincere willingness to help me out with regard to the rental car. It couldn’t have been any easier.” “I can’t thank you enough for turning me on to them and really making it… Read more “Talk about easy”
“Thank you all for a job well done. Everybody enjoyed the experience. Everyone had nothing but very nice things to say. Our CEO and CFO both have told me that they would like to use your services again in the future! I look forward to working with you again.”
“Our entire trip experience was stress-free and easy from beginning to end. Thank you all for taking care of all the logistics in Orlando, in the air, and in San Juan. You made a complicated move for 5 humans and 4 pets into a flawless experience. Thank you so much! We will use your services… Read more “Thank you for taking care of all the logistics”
“We had a very favorable experience with our recent flight. Xavier at CFG was very responsive and timely in responding to our needs.”
“Totally wonderful experience. Everyone was SO nice. Great flight. The pilots were terrific.Thank you for making it happen. Thank you Dave. Have a lovely weekend.”
“Thank you! Justin Timberlake performed. It was worth the cost of the plane!!! No regrets.”
“I very rarely write reviews but this company is simply incredible. The customer service the Charter Flight Group offers is unlike anything I have experienced before. Their staff is quick with responding to questions, fully addresses any concerns I have and ensure that each Chartered plane is ready to go and exactly what I requested.… Read more “I would highly recommend this group”
“Charter Flight Group, and namely Xavier, are exactly the type of company, service, and overall deliverable…that you thought did not exist anymore. Everything from the initial assurance from Xavier, to the member services department rapid follow-up, and willingness to adjust to our changing needs…simply phenomenal. Our celebrity client, and party were extremely impressed with the… Read more “This is the company to choose for your needs”
“I can only say good things about Charter Flight Group. I needed to quickly move my 92 year old mother from Vancouver WA to San Diego and flying commercially was not an option. This was my first time doing something like this so I had many questions. After contacting many other air transport companies I… Read more “I can only say good things about Charter Flight Group”
“Everything was great for the flight – they had high praise and no complaints. We will definitely be using your company in the future if they need this flight rebooked again (which they have talked about doing). Thank you to you and your team for your quick responses and arranging everything, it couldn’t have gone… Read more “Everything was great for the flight”
“Great experience from this company. Due to weather our flight was cancelled, but they couldn’t have handled it better. They flew us back to our origin, no charge, with a pilot that was most accommodating.
He even drove us to a local hotel where we could stay the night while the storms cleared up.… Read more “They couldn’t have handled it better”
“The flights departed and landed on time. We experienced excellent customer service from the pilots, FBO and car service driver. Your team, Charter Flight Group, made this a phenomenal trip for us. I’d recommend you to anyone, and we look forward to working with you in the future.”
“We had 1 day to cover various parts of TX to review some project sites with one of our clients. I had 3 days to figure something out and Charter Flight Group offered a competitive price, several plane options and made themselves available for ALL of my MANY questions. I had a great experience booking… Read more “Wonderful experience flying”
“Thank you very much for all your help today and for accommodating my tight schedule. You helped tremendously today with the rearranging the flights and scheduling my driver. Also have to thank the flight crew as they were very personable and great guys. Thanks again and I greatly appreciate all your help.”
“I moved from San Diego to Idaho and had precious cargo to move. An 85lb German Shepherd, a 20 year old cat and a 13 year old cat who stresses over everything. The 13 year old cat is very large and would not fit under a seat on a commercial flight. I was NOT putting… Read more “I highly recommend this charter company”
“We just wanted to send a thank you to you and your team. Jack’s travel was smooth and he really loved his time here. Your work really made it possible for us to create an amazing experience for Jack and his guests. Thank you again for all your work and effort!”
“Working with Hope and your team couldn’t have been more pleasurable. They’re responsive, hospitable, accommodating, and super sweet!
I was working on behalf of my client, and this was my first time se curing a private jet. I was so grateful for Hope and Ryan’s help and patience, especially when confirming a dozen times… Read more “Working on behalf of my client”
“Thanks Hope, you have been great! You make everything so much easier for a knucklehead like me :P”
“Great customer service, very detailed oriented, took care of my team from start to finish.”
“Everyone was awesome. I had a unique situation, both of my daughter’s graduated on the same day five states away. I was able to make both of their graduations as Doctors. We made it with 17 minutes to spare to the second graduation. I would definitely recommend you for any flight needs. Thank you for… Read more “I would definitely recommend you for any flight needs”
“Several times a quarter, I am asked to help facilitate jet charter arrangements for either clients or VIPs who participate in various Dallas area foundation events.
I have worked with Jordan Brown and his team at Charter Flight Group for years. Without a doubt, their service and pricing are second to none. In what… Read more “Service and pricing are second to none”
“I have known Jordan for many years now. His service has always been 24/7. I am not the easiest person sometimes but fair which Jordan has always respected. I have called on extremely short notice and he has always came thru. If you are not used to operating a jet or chartering one they aren’t… Read more “Service has always been 24/7”
“I wanted to let you know that Hope Phipps provided me with excellent customer service, something that seems very difficult to come by these days! She is extremely knowledgeable, helpful, and offered a lightning fast response to every question I had.
I was searching the internet for a charter flight from Reno to Elko… Read more “Charter flight from Reno to Elko”
“Thanks, Xavier! This was wonderful to get this in last minute. Excellent service and I will use you again. We are going to make it on time for the kickoff dinner at Billy Reid’s Shindig.”
“I am reaching out to you as I never had a chance to thank you for the service my family and I experienced with Charter Flight Group 2 years ago. My Aunt, Linda Martin chartered a Jet from Amarillo, TX to Carlsbad, CA in order to bring home my dying father. Because of your service,… Read more “Your services cut the travel time”
“Yes I would recommend them, yes the price ended up being what was quoted. Dave in bookings was fantastic as was Matt in dispatch. There was an issue with the autopilot on the Hawker (that ended up a free upgrade in equipment from the Cessna Ultra) and there was a change in planes in Iowa… Read more “This was the first time I booked such a flight”
“Mary and I would like to thank you for arranging and following through with our recent charter. The pilots, Robert Adamo and Tom Burke, were absolutely fabulous. They were incredibly accommodating, pleasant and professional. We really enjoyed the experience with both you and them.”
“Thank you very much for all your efforts in arranging the flight for my parents. It was a wonderful trip and I was happy to see my mother and father traveling quickly and comfortably. We enjoyed the lovely lunch and Mom sampled just about everything which was great because she often has no appetite at… Read more “Flight for my parents”
“I have had several opportunities to charter flights for my boss, Tom McDonnell. Charter Flight Group, and Jordan Brown in particular, have always provided excellent service. Tom has never had one thing to complain or be concerned about. Sometimes adjustments have to be made to Tom’s schedule, destination, etc. Response from the Group is always… Read more “Excellent service”
“I have been working with Jordan at Charter Flight Group for about seven years. I would definitely recommend Charter Flight Group for your charter. I understand the importance of the trip that you are looking at booking and I am confident that you would be extremely pleased with them and that they would do an… Read more “I would definitely recommend Charter Flight Group”