What is an FBO?
FBO stands for fixed-based operator. Basically, a fixed-based operator refers to a private jet terminal at an airport. Depending on the airport, some may have multiple FBOs, while others may not have any on-site.
When you book your private jet through Charter Flight Group, we will assign you to a designated FBO, which determines exactly where you will arrive and depart at the airport. Depending on the airport and availability, you may have the option of choosing your preferred FBO.
Each FBO provides an airport lounge for private travelers with Wi-Fi access, which often includes comfortable seating and restrooms along with some complimentary refreshments and reading materials like magazines and newspapers. Some FBOs include additional amenities, such as concierge services, gift shops, and even movie theaters. Many FBOs will reserve hotels and car rentals for private travelers, too.
FBOs also serve private aircraft and flight crews. Most importantly, an FBO is a place where private jets can refuel and request maintenance. FBOs are responsible for ground services, such as de-icing the aircraft, towing, and baggage handling. Some FBOs provide showers and sleeping areas for flight crews, along with flight planning assistance. You may come across FBOs with offices and hangar space as well.
Now that you have a better idea of the role of an FBO, how do you check into an FBO? Once you arrive at the airport, you can skip the main terminal and make your way to your specific FBO, heading straight for the reception desk. Using the tail number you were provided when booking your private jet, the staff will track down your aircraft and lead you in the right direction. Some private jet travelers will spend time enjoying the amenities of an FBO, while others may pass right through to their private aircraft.